Privacy Policy
Our Privacy Policy
Any data collected through our website is used solely to improve our services, enhance user experience, and ensure secure operations.
1. Information We Collect
Personal Information
FGENX may collect personal details such as your name, email address, phone number, and company information when you register, contact us, or use our services. This information is used to communicate with you, provide support, deliver automation services, and improve your overall experience.
Usage Data
We automatically collect information about how you interact with our website and services, including browser type, device details, pages visited, time spent, IP address, and general location. This data helps us improve performance, enhance security, and optimize user experience.
2. How We Use Your Information
We use your data to:
Provide automation services and support
Improve workflows and user experience
Enhance platform performance and security
Send service updates and important notifications
Respond to inquiries and customer requests
3. Data Protection & Security
We use the information we collect to deliver, maintain, and improve our automation services. This includes setting up and managing workflows, enabling integrations, and ensuring the platform functions smoothly and efficiently. Your information helps us respond to inquiries, provide technical support, and communicate important updates related to your account or services.
4. Data Sharing
We do not sell or trade personal data. Information may be shared only:
With trusted partners supporting service delivery
With trusted agencies performing security audits
With trusted vendors facilitating communications
5. Cookies & Tracking
We use cookies to:
Improve website functionality
Analyze usage and performance
Enhance user experience
6. Third-Party Services
Our automation platform may integrate with third-party applications such as CRM systems, email providers, payment gateways, and other business tools to enable seamless workflows. We encourage users to review the privacy policies of any external platforms they connect to ensure they understand how their data is managed.
7. Your Rights
You may have the right to:
Access or update your personal data
Request deletion of your information
Withdraw consent for communications
8. Data Retention
We retain personal and business information only for as long as necessary to provide our services, maintain system functionality, comply with legal obligations, and resolve disputes. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices. Any updates will be posted on this page with the revised date. We encourage users to review this policy periodically to stay informed about how we protect their information.